2-1-1 In the News
Nashville Scene
October 27, 2005
Goods and
Services - Writer's Choice
By BILL
FRISKICS-WARREN
BEST NUMBER TO CALL FOR HELP: 2-1-1 Need something and
live in Middle Tennessee? Call 2-1-1, a joint initiative
of the United Way and the Crisis Intervention Center
(now part of Family & Children’s Service). Last month
alone, 13,000 people dialed 2-1-1 with questions about
where to meet basic needs ranging from food,
transportation and shelter, to health care, jobs and
treatment for addiction and mental health. Not only did
the folks fielding calls hook people up with these
things, they answered nearly 70 percent of all calls in
20 seconds or less. So who you gonna call?
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